Privacy Policy

Last Updated: December 15, 2024

Ascension Chess Academy (“Company,” “we,” “us,” or “our”), operated by Ascension Chess LLC, values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our services, including our website (chessascension.com), scheduling platform, and lessons.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and phone number when you register for services or contact us.
• Service-Related Information: Data related to lesson bookings and your interactions with our services.
• Technical Information (If Applicable): We may collect technical data, such as IP addresses or browser types, through third-party analytics tools, to improve website functionality.
• Parent/Guardian Information: For students under 18, we may collect the parent or guardian’s contact information to facilitate lessons and obtain consent.

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our services, including scheduling lessons and processing payments through third-party providers.
• To communicate with you, including lesson reminders, updates, or promotional offers.
• To improve our services by analyzing user feedback and interaction trends.
• To comply with legal obligations and enforce our Terms of Service.

3. Payments and Third-Party Providers

• Payment Processing: Payments are handled securely by third-party providers (e.g., Stripe, PayPal). We do not store or access your billing address or payment card details.
• Service Providers: We may share necessary information (e.g., lesson schedules) with third-party platforms like Acuity Scheduling to deliver our services effectively.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, improve its functionality, and analyze its performance. These technologies help us:

• Provide essential features and ensure the website operates securely.
• Understand how users interact with our website to improve its design and usability.
• Track performance metrics to optimize our services.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may limit functionality or access to some features of our website.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access, update, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent for marketing communications.

California Residents: Under the California Consumer Privacy Act (CCPA), you may request access to or deletion of your personal data.

International Users: Users in the European Economic Area (EEA) may exercise rights under the General Data Protection Regulation (GDPR).

To exercise these rights, contact us at [email protected].

7. Data Security

We implement industry-standard security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute data security.

8. Children’s Privacy

Our services are available to children aged 7 and above. For students under 18, we require parental or guardian consent to collect personal data and facilitate lessons.

If you believe we have collected information from a child under 7 without consent, please contact us immediately at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Cross-Border Data Transfers

Your data is stored and processed in the United States. By using our services, you consent to the transfer, processing, and storage of your data in the United States, even if you reside outside the U.S.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: Ascension Chess LLC, 5000 Thayer Center STE C, Oakland, MD 21550, United States